Future General Manager & Shift Leader

Papa John's International; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Papa John’s International is seeking a Manager Designate to lead shifts and uphold the company’s product and service standards. You will guide a team in quality control, training, and adherence to policies while developing leadership competencies to advance toward a General Manager role.

You will oversee operations, inventory, and budget compliance, using the PROFIT System and safety protocols, while driving guest satisfaction and community presence in a fast-paced environment.

Qualifications

• High school diploma or GED required or preferred.
• Serv-Safe or local/state food safety certification preferred.
• Demonstrated supervisory and leadership experience.
• Ability to work long hours including nights and weekends.

Responsibilities

• Lead a restaurant team to ensure Papa John’s standards of quality and service.
• Train and motivate staff, enforce policies, and uphold safety and cleanliness.
• Manage shift operations, inventories, and cash controls.
• Drive sales through excellent customer service and local marketing.
• Monitor costs (food, labor) and manage budget adherence using PROFIT-like systems.
• Plan staffing, inventory, and equipment maintenance to ensure smooth operations.

Skills

Analytical Skills

Planning & Prioritization

Financial & Business Acumen

Communicates Effectively

Problem Solving

Process Improvement

Talent Development

Fast-paced Adaptability

Executive Communication

Cross-functional Collaboration

Education

High School or GED

Serv-Safe/Local or State Food Service Certification

Supervisory Experience

Stable Employment History

Job description

Papa John’s International is seeking a Manager Designate to lead shifts and uphold the company’s product and service standards. You will guide a team in quality control, training, and adherence to policies while developing leadership competencies to advance toward a General Manager role.

You will oversee operations, inventory, and budget compliance, using the PROFIT System and safety protocols, while driving guest satisfaction and community presence in a fast-paced environment.