Fusion Service Cloud Lead - ERP & CX Solutions

Infosys; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Infosys is seeking a Package Project Lead 2 in Dallas to drive ERP project delivery end-to-end. You will define objectives, coordinate cross‑functional sprint planning, manage budgets, and mentor teams while engaging with senior client stakeholders.

Ideal candidates bring deep Oracle Cloud experience, strong leadership, and a track record of delivering high‑quality solutions in fast‑paced environments.

Qualifications

• Experience leading complex ERP projects with customer focus.
• Proven ability to align scope with business goals and manage risks.
• Strong collaboration with cross-functional teams and stakeholders.

Responsibilities

• Define project objectives and scope aligned to business goals.
• Coordinate sprint planning with technical teams and stakeholders.
• Evaluate deliverables and drive adoption of improved methods.
• Mitigate risks and embed quality in workflows.
• Develop estimates, monitor budget, and optimize resources.
• Assist in preparing technical and commercial proposals.
• Plan resource allocation and support professional development.

Skills

Project management

Stakeholder management

Leadership

Communication

Agile Kanban

ERP project delivery

Education

Bachelor's degree or foreign equivalent

Tools

Oracle Fusion Service Cloud

Oracle CX Cloud

Oracle Cloud Analytics (OAC)

Groovy Scripting

Visual Builder

Webservices integration

Job description

Infosys is seeking a Package Project Lead 2 in Dallas to drive ERP project delivery end-to-end. You will define objectives, coordinate cross‑functional sprint planning, manage budgets, and mentor teams while engaging with senior client stakeholders.

Ideal candidates bring deep Oracle Cloud experience, strong leadership, and a track record of delivering high‑quality solutions in fast‑paced environments.