Furniture Sales Consultant - Consultative Selling & Growth

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Fayetteville (NC); Presencial; USD 35.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Descripción de la vacante

Kimbrell’s Furniture is seeking a Sales Consultant to deliver outstanding customer service and drive sales through consultative selling and proactive business development. The role emphasizes building relationships, promoting financing options, and maintaining product knowledge to inform customers.

This position requires flexible retail hours, a customer-centric mindset, and the ability to work collaboratively with the team to achieve store goals.

Formación

• Strong customer service and relationship-building skills with a consultative sales approach.
• Proven ability to meet or exceed sales goals with a high level of motivation and competitive drive.
• Effective verbal and written communication skills, including professional phone etiquette.
• Ability to influence purchasing decisions through product knowledge and solution-based selling.
• Organizational skills with attention to detail in documentation and transaction processing.
• Basic mathematical proficiency for calculating totals, pricing, and financing terms.
• Ability to multitask, prioritize, and manage time effectively in a retail environment.
• Strong problem-solving skills with the ability to resolve customer concerns promptly.
• Ability to work both independently and collaboratively within a team.
• Physical capability to lift, move, and arrange furniture (10–100+ pounds).
• Flexibility to work retail schedules, including weekends and extended hours.
• Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

Responsabilidades

• Deliver exceptional customer experiences by engaging customers in a professional, courteous, and consultative manner aligned with Kimbrell’s Sales Model
• Proactively drive business growth by generating store traffic and increasing sales through strategic social media engagement, community outreach, and local partnerships
• Build and maintain strong customer relationships to drive repeat business and referrals while representing the company brand
• Achieve established sales goals through proactive customer engagement, follow-up, and business development activities
• Promote products, financing options, and add-on solutions to maximize sales and overall transaction value
• Maintain current knowledge of product offerings, warranties, and promotions to support informed customer decisions
• Accurately complete sales documentation, quotes, and order details in compliance with company policies
• Process transactions (cash, credit, and installment sales) accurately and ensure proper handling of payments and receipts
• Maintain accountability for cash handling and resolve transaction discrepancies in collaboration with management
• Support showroom operations by maintaining a clean, organized, and visually appealing sales floor
• Assist with merchandising, product assembly, and furniture movement as needed
• Adhere to all company policies, procedures, and professional conduct expectations
• Perform other duties as assigned

Conocimientos

Customer service

Relationship-building

Sales targets

Communication

Product knowledge

Documentation

Cash handling

Educación

High school diploma or equivalent

Descripción del empleo

Kimbrell’s Furniture is seeking a Sales Consultant to deliver outstanding customer service and drive sales through consultative selling and proactive business development. The role emphasizes building relationships, promoting financing options, and maintaining product knowledge to inform customers.

This position requires flexible retail hours, a customer-centric mindset, and the ability to work collaboratively with the team to achieve store goals.