Funeral Services Support Specialist

Service Corporation International; Mayfield Heights (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Service Corporation International in Mayfield Heights, OH is seeking a Funeral Services Assistant to provide clerical and guest services support for funeral operations.

You will greet families, assist with services, prepare floral and personal items, operate office equipment, and drive for services as needed. Attention to detail and compassion are essential in this role, with a focus on maintaining professionalism.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Proficient with MS Office and databases.

Responsibilities

• Assist with funeral, memorial and other services as requested.
• Greet client families and provide information at the office.
• Prepare service documents and maintain records.
• Operate phones, fax, and office equipment.
• Drive funeral home vehicles for services and family transport.
• Set up floral arrangements, chairs, and personal items for services.

Skills

Customer service

Communication skills

Compassion and empathy

Team player

Willingness to learn

Education

High school diploma or equivalent

Tools

MS Office

Databases

Phone system

Vehicle operation

Job description

Service Corporation International in Mayfield Heights, OH is seeking a Funeral Services Assistant to provide clerical and guest services support for funeral operations.

You will greet families, assist with services, prepare floral and personal items, operate office equipment, and drive for services as needed. Attention to detail and compassion are essential in this role, with a focus on maintaining professionalism.