Funeral Services Support Specialist

Sci Corp; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sci Corp is seeking a Funeral Services Assistant in Jacksonville, FL to provide clerical and front-desk support for funeral operations. This role involves greeting families, answering questions, and assisting with services during visitations, ceremonies, and cremations, while upholding company policies and values.

Ideal candidates have high school completion and prior customer service experience; proficient with MS Office and able to learn new databases.

Qualifications

• High school diploma or equivalent is required.
• Prior customer service and/or sales experience is preferred.
• Proficiency with MS Office suite and databases to support daily tasks; willingness to learn is required.

Responsibilities

• Prepare services by arranging floral items, chairs, caskets, urns, photos and keepsakes; ensure proper care and storage.
• Create service-related documents for ceremonies, cremations, and maintenance as directed.
• Assist with preparation of remains and related processes in line with law and company policy.
• Handle office duties: phones, fax, computers, multiline phones, payments, typing, postage, and media equipment.

Skills

Customer service

Communication

Professionalism

Teamwork

Courtesy

Interpersonal

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Sci Corp is seeking a Funeral Services Assistant in Jacksonville, FL to provide clerical and front-desk support for funeral operations. This role involves greeting families, answering questions, and assisting with services during visitations, ceremonies, and cremations, while upholding company policies and values.

Ideal candidates have high school completion and prior customer service experience; proficient with MS Office and able to learn new databases.