Funeral Services Operations Leader

Service Corporation International; Creve Coeur (MO); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Base salary + bonus

Medical, dental, vision

401(k) with company match

Paid Time Off

Cell phone reimbursement

Tuition reimbursement and career path

Company discounts

Work/Life balance

M-F 8:30 AM to 5 PM with holidays off

Job summary

Neptune Society, the leading provider of cremation services, seeks a Funeral Services Manager in Missouri to lead day-to-day operations, drive service excellence, and grow the location’s market presence. You will focus on staff development, community engagement, and compliant, high-quality service for families.

The role emphasizes managing costs, expanding business, and maintaining compassionate leadership within a respectful team environment.

Qualifications

• At least 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as a part of local promotional efforts.
• Ensure the location’s operating practices comply with appropriate regulations and Company policies.

Skills

Operations management

Staff leadership

Customer service

Community relations

Budgeting

Education

Bachelor's Degree Preferred

Diploma in Funeral Services

Job description

Neptune Society, the leading provider of cremation services, seeks a Funeral Services Manager in Missouri to lead day-to-day operations, drive service excellence, and grow the location’s market presence. You will focus on staff development, community engagement, and compliant, high-quality service for families.

The role emphasizes managing costs, expanding business, and maintaining compassionate leadership within a respectful team environment.