Funeral Services Manager

Service Corporation International; Chico (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off

Cell phone reimbursement

Tuition reimbursement

Company discounts

Job summary

Neptune Society in Chico, CA seeks a Funeral Services Manager to lead day-to-day operations and drive community engagement while delivering compassionate client service. You will manage staff, ensure compliant practices, and align services with families’ final wishes.

The role emphasizes staff development, operational leadership, and cost control to support growth and service excellence at the location.

Qualifications

• At least 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree.
• Diploma training program in Funeral Services preferred.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as a part of local promotional efforts.
• Ensure the location’s operating practices comply with applicable regulations and Company policies.

Skills

Managerial experience

Industry experience

Compassion

Integrity

Multitasking

Prioritization

Education

Bachelor's Degree

Diploma in Funeral Services

Job description

Why work for Neptune Society?

Our associates celebrate lives. We celebrate our associates. Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect. We understand that our team members are our greatest asset.

1. Competitive health and wellness plans (medical, dental, vision, etc.)
2. 401(k) with company match
3. Paid Time Off (Vacation, Sick, Holiday and Personal time)
4. Cell phone reimbursement
5. Job-related training, tuition reimbursement, and career path development
6. Company discounts, and more

Work/Life balance

• Typically M-F schedule 8:30 AM to 5 PM
• Closed on major Holidays

Funeral Services Manager Responsibilities

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses. The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Qualifications

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree
• Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities

Compensation

Salary: $70,304.00 - $90,000 annually

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 95928

Category (Portal Searching): Operations

Job Location: US-CA - Chico

About the Company

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.