Commission Sales Associate

Neptune Society; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Neptune Society in New Orleans, LA is seeking a Commission Sales Associate. The role focuses on meeting with prospective clients, explaining cremation services, and guiding them through pre-need and at-need planning options.

You will follow up on leads, conduct consultations, present packages, and close sales with compassion and professionalism. Responsibilities include maintaining CRM records, coordinating with service teams, and participating in community outreach to raise awareness and meet

Qualifications

• Strong sales and customer service skills including lead follow-up and closing techniques.
• Excellent communication and interpersonal abilities with compassionate approach.
• Organizational and time-management skills with accurate recordkeeping in CRM.
• Comfort working with families during sensitive times with professionalism and discretion.
• Basic computer proficiency and willingness to learn company systems.

Responsibilities

• Meet with prospective clients and explain Neptune Society’s services.
• Guide clients through pre-need and at-need cremation planning options.
• Follow up on leads and conduct consultations in person and by phone.
• Present service packages and close sales professionally.
• Maintain accurate CRM records and coordinate with local service teams.
• Participate in community outreach to build awareness and meet sales targets.

Skills

Sales skills

Customer service

Communication

CRM proficiency

Time management

Empathy

Education

High school diploma

College coursework in business/related field

Tools

CRM software

Email

Word processing

Job description

Company Description

Neptune Society is the largest provider of affordable cremation services in the United States, serving families through 45 locations nationwide and continuing to expand. For more than 40 years, the organization has focused on helping families, loved ones, and caregivers carry out final wishes with dignity, respect, and care. Neptune Society’s experienced team guides clients through end-of-life planning, offering clear information and compassionate support. The company is committed to making cremation services accessible and meaningful while maintaining high ethical and professional standards.

Role Description

The Commission Sales Associate is a full-time, on-site role based in New Orleans, LA. This position is responsible for meeting with prospective clients, explaining Neptune Society’s services, and guiding them through pre-need and at-need cremation planning options. Day-to-day tasks include following up on leads, conducting consultations in person and by phone, presenting service packages, and closing sales in a professional, compassionate manner. The role also involves maintaining accurate records in the CRM system, coordinating with local service teams, and participating in community outreach events to build awareness. The Commission Sales Associate is expected to meet or exceed sales targets while upholding Neptune Society’s standards of integrity and client care.

Qualifications

• Strong sales and customer service skills, including lead follow-up, consultative selling, and closing techniques.
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly and compassionately.
• Organizational and time-management abilities, including accurate recordkeeping and effective use of CRM or similar systems.
• Comfort working with families during sensitive situations and maintaining professionalism, empathy, and discretion.
• Basic computer proficiency (email, word processing, CRM tools) and willingness to learn company systems.
• Proven success in commission-based or quota-driven roles is highly beneficial.
• High school diploma or equivalent required; college coursework or degree in business, communications, or related field is a plus.
• Availability to work flexible hours, including occasional evenings or weekends as needed.
• Knowledge of funeral, memorial, or related services is helpful but not required; training will be provided.