Funeral Services Manager

Service Corporation International; Creve Coeur (MO); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Base salary + bonus

Medical, dental, vision

401(k) with company match

Paid Time Off

Cell phone reimbursement

Tuition reimbursement and career path

Company discounts

Work/Life balance

M-F 8:30 AM to 5 PM with holidays off

Job summary

Neptune Society, the leading provider of cremation services, seeks a Funeral Services Manager in Missouri to lead day-to-day operations, drive service excellence, and grow the location’s market presence. You will focus on staff development, community engagement, and compliant, high-quality service for families.

The role emphasizes managing costs, expanding business, and maintaining compassionate leadership within a respectful team environment.

Qualifications

• At least 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as a part of local promotional efforts.
• Ensure the location’s operating practices comply with appropriate regulations and Company policies.

Skills

Operations management

Staff leadership

Customer service

Community relations

Budgeting

Education

Bachelor's Degree Preferred

Diploma in Funeral Services

Job description

Our associates celebrate lives. We celebrate our associates. Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect. We understand that our team members are our greatest asset.

In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

• A generous compensation package, which consists of a base salary + bonus potential
• Competitive health and wellness plans (medical, dental, vision, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Cell phone reimbursement
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more
• Work/Life balance
• Typically M-F schedule 8:30 AM to 5 PM
• Closed on major Holidays

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses. The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties and Responsibilities

Some additional essential duties, responsibilities and requirements for the Services Manager role include:

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Who should apply?

Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities

Postal Code: 63141 Category (Portal Searching): Operations Job Location: US-MO - Creve Coeur

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.