Funeral Services Manager

Sci Corp; Santa Rosa (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid Time Off

Cell phone reimbursement

Tuition reimbursement

Career development

Discounts

Work/Life balance

Job summary

Neptune Society is seeking a Funeral Services Manager to lead day-to-day operations, deliver exceptional service to families, and drive local business growth in Santa Rosa, CA. The role focuses on team development, community engagement, and ensuring compliant, high-quality service delivery.

Ideal candidates have 2+ years of managerial experience or 5+ years in the funeral services industry, a Bachelor’s degree preferred and a state Funeral Director license.

Qualifications

• Minimum 2 years of managerial experience or 5 years in the funeral services industry.
• Bachelor’s Degree Preferred and completion of a diploma training program in Funeral Services.
• A valid state Funeral Director license is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as part of local promotional efforts.
• Ensure the location’s operating practices comply with regulations and company policies.

Education

Bachelor’s Degree Preferred

Diploma training in Funeral Services

Job description

Our associates celebrate lives. We celebrate our associates.

Why work for Neptune Society?

Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

We Understand That Our Team Members Are Our Greatest Asset. In Addition To a Favorable Work Schedule Unique To Our Industry, Some Rewarding Benefits We Provide Include:

• A generous compensation package, which consists of a base salary + bonus potential
• Competitive health and wellness plans (medical, dental, vision, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Cell phone reimbursement
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more
• Work/Life balance
  • Typically M-F schedule 8:30 AM to 5 PM
  • Closed on major Holidays

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties And Responsibilities

Some additional essential duties, responsibilities and requirements for the Services Manager role include:

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Who should apply?

Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities

Compensation:

Salary: $80,000 - $90,000 annually

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 95407

Category (Portal Searching): Operations

Job Location: US-CA - Santa Rosa