Funeral Services Manager

Service Corporation International; North Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base salary + bonus

Health plans

401(k) match

Paid time off

Phone reimbursement

Tuition assistance

Career development

Discounts

Work life balance

M-F schedule 8:30-5

Holidays off

Job summary

National Cremation and Burial Society is seeking a Funeral Services Manager to lead day-to-day operations, drive service excellence, and expand local business. You will oversee staff, ensure compliance, and foster community relationships to support growth while maintaining compassionate care for families served.

The role emphasizes operational leadership, budgeting, and revenue growth in a mission-driven environment with a team-focused culture.

Qualifications

• Minimum 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree Preferred and completion of a diploma training program in Funeral Services.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train and motivate location staff to service excellence.
• Participate in community as a part of local promotional efforts.
• Ensure the location’s operating practices comply with appropriate regulations and Company policies.

Skills

Managerial experience

Industry experience

Multitasking

Communication

Education

Bachelor's degree preferred

Funeral Services diploma/training

Job description

Our associates celebrate lives. We celebrate our associates.

Why work for National Cremation and Burial Society?

National Cremation and Burial Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

• A generous compensation package, which consists of a base salary + bonus potential
• Competitive health and wellness plans (medical, dental, vision, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Cell phone reimbursement
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more
• Work/Life balance
  • Typically M-F schedule 8:30 AM to 5 PM
  • Closed on major Holidays

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties and Responsibilities

Some additional essential duties, responsibilities and requirements for the Funeral Services Manager role include:

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellenceParticipate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Who should apply?

Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities