Funeral Services Consultant: Compassionate Consultative Sales

Everstory Partners; Riverview (FL); On-site; USD 26,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D & 

STD Insurance

Tuition Reimbursement

Paid Training Period

Anniversary Award for each year of 서비스

Career Advancement and Training - Asp👆

Everstory Cares - EAF

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking a Sales Counselor in Riverview, FL to partner with families during difficult times, guiding them through funeral and cemetery product choices. This role combines consultative, B2C sales, lead generation, and relationship-building to grow a strong local client base.

The position offers uncapped commissions or a guaranteed minimum hourly rate, paid training for six weeks, and a focus on building long-term relationships while managing leads in HubSpot CRM.

Qualifications

• High school diploma or equivalent required.
• Bilingual proficiency is a plus, particularly in Spanish, Chinese (Mandarin or Cantonese), Tagalog/Filipino, Vietnamese, or Arabic.
• One year of sales/relationship-based experience preferred.
• Experience with CRM platforms (HubSpot, Salesforce, or Microsoft Dynamics) preferred.
• Commission-based, performance-driven sales environment experience preferred.
• Strong sales communication, relationship-building, and negotiation skills.

Responsibilities

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline through lead generation, referrals, networking, and community outreach.
• Respond to inbound leads and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers and community members.
• Explain products, pricing, and options clearly and compassionately.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Use HubSpot to manage leads, appointments, and activities throughout the sales process.
• Attend funeral and memorial services as appropriate to support families.
• Participate in community events, networking opportunities, and offsite customer appointments.
• Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.

Skills

Sales experience

Relationship-building

Consultative selling

Negotiation

Customer service

Time management

Prospecting

Bilingual (Spanish a plus)

Education

High School Diploma or equivalent

Tools

HubSpot CRM

Salesforce

Microsoft Dynamics

Job description

Everstory Partners is seeking a Sales Counselor in Riverview, FL to partner with families during difficult times, guiding them through funeral and cemetery product choices. This role combines consultative, B2C sales, lead generation, and relationship-building to grow a strong local client base.

The position offers uncapped commissions or a guaranteed minimum hourly rate, paid training for six weeks, and a focus on building long-term relationships while managing leads in HubSpot CRM.