Funeral Services Assistant: Compassionate Operations Support

sci; Miami (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

SCI is seeking a Funeral Services Assistant in Miami, FL to provide clerical support and assist with funeral operations. Responsibilities include welcoming families, handling inquiries, preparing service related documents, and assisting on ceremonies. A high school diploma and customer service experience are preferred.

Proficiency with MS Office and a valid driver's license are expected. The role involves coordinating with funeral home staff, setting up for services, driving vehicles as needed,

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services to include floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with preparation of remains and operation of crematory as permitted by law.
• Performs office duties: answering phones, fax, computer, multiline phone system, debit card, etc.
• Runs errands for floral delivery and supplies.
• Serves as an usher and may assist with transportation needs; may drive funeral home vehicles.
• Greets and assists client families entering the office for information and assistance.

Skills

Customer service

Communication

Teamwork

Professional demeanor

Education

High school diploma

Tools

MS Office

Databases

Job description

SCI is seeking a Funeral Services Assistant in Miami, FL to provide clerical support and assist with funeral operations. Responsibilities include welcoming families, handling inquiries, preparing service related documents, and assisting on ceremonies. A high school diploma and customer service experience are preferred.

Proficiency with MS Office and a valid driver's license are expected. The role involves coordinating with funeral home staff, setting up for services, driving vehicles as needed,