Funeral Services Assistant: Compassionate Client Support

Sci Corp; Des Plaines (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Life Insurance

Flexible Spending Accounts

Job summary

Sci Corp in Des Plaines, IL is seeking a Funeral Services Assistant to provide clerical and front-line support for funeral operations. The role involves greetings, information provision, and courteous phone handling, with duties spanning service setup, documentation, and logistics for visitations and services.

You will work closely with families, coordinate with management, and uphold the company’s mission and standards, ensuring a compassionate experience during difficult times.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services by arranging floral items, chairs, caskets, urns, photos and keepsakes.
• Assists with service documentation and cremations as directed by management.
• Assists with preparation of remains and transport of clients where permitted by law.
• Answers phones, handles clerical tasks, and operates office equipment and systems.
• Greets client families and provides information and assistance.
• Supports visitations, memorial and funeral services and related activities.

Skills

Customer service

Communication

Compassion

Team player

Education

High school diploma

Tools

MS Office

Job description

Sci Corp in Des Plaines, IL is seeking a Funeral Services Assistant to provide clerical and front-line support for funeral operations. The role involves greetings, information provision, and courteous phone handling, with duties spanning service setup, documentation, and logistics for visitations and services.

You will work closely with families, coordinate with management, and uphold the company’s mission and standards, ensuring a compassionate experience during difficult times.