Funeral Home Transfer Care Specialist

Foundation Partners Group; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist in Tucson, AZ. The role centers on supporting families as decedents are transferred from care facilities to the funeral home, requiring composure, compassion, and professional conduct.

The position demands a valid driver’s license, the ability to lift 100 lbs, and proficiency with Microsoft Office. On-call shifts, nights, and weekends may be required to ensure smooth operations and compliant paperwork.

Qualifications

• Valid state-issued driver’s license with a clear driving record.
• Ability to lift 100 lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion.
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Compassion & Empathy: Direct Families to resources on transfer of the decedent.
• Safe Transport: Navigate local roads and highways under varying conditions; use GPS/direction apps.
• Reliability & Availability: Willing to work irregular hours, including nights and weekends; cover shifts as needed for hearse driving.
• Meticulous Attention: Ensure paperwork is completed correctly and timely per laws and regs.
• Critical Thinking: Receive instructions, sequence tasks, and complete promptly.
• Professional Demeanor: Maintain neat appearance and perform other duties (e.g., vehicle washing).

Skills

Compassion

Communication

Safety-consciousness

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready?

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled