Funeral Home Transfer Care Specialist

Foundation Partners Group; Edmonds (WA); On-site; USD 52,000 - 62,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist to serve as the first point of contact for families during transfers of decedents from nursing homes, hospitals, residences, or coroner's offices to our funeral homes.

You will coordinate safe transport, maintain professionalism, lift 100lbs safely, and complete required paperwork in compliance with laws. This role requires reliability, empathy, and strong MS Office proficiency.

Qualifications

• Must be at least 21 years old and have a valid state-issued driver’s license with a clean record.
• Ability to lift 100lbs safely as part of daily duties.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Remain composed and empathetic with families in challenging situations.
• Ability to follow detailed written and verbal instructions and apply feedback.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Transport decedents from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Provide compassionate, professional service and direct families to resources as needed.
• Navigate local roads safely; use GPS or direction apps; manage time and routes.
• Be on-call for irregular hours, including nights and weekends, and fill shifts as needed.
• Complete paperwork accurately and timely per laws and regulations.
• Maintain a neat appearance and perform related duties such as washing vehicles.

Skills

Composure and compassion

Follow detailed instructions

Internal/external processes

Lift 100lbs safely

Knowledge of MS Office

Valid driver's license

Tools

Microsoft Office Suite

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready?

Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

#ENT2023

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled