Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Lacey (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist in Lacey, WA. You will be the families' first contact as you transport the deceased from nursing facilities, hospitals, or residences to the funeral home, maintaining composure and compassion in challenging situations.

Required: a valid state driver’s license with a clean record, ability to lift 100 lbs, familiarity with Microsoft Office, and willingness to work on-call hours including nights and weekends. Pay is $20–$23 per hour.

Qualifications

• Valid state-issued driver’s license with a clear driving record.
• Ability to lift 100lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion.
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Compassion & Empathy: Direct Families to resources on arrival and departure for transfer of the decedent.
• Safe Transport: Navigate local roads and highways; be familiar with GPS or direction apps.
• Reliability & Availability: On-call; include nights and weekends; drive hearse as needed.
• Meticulous Attention: Ensure paperwork is completed correctly and timely per laws and regulations.
• Critical Thinking: Manage multiple tasks and determine the ideal order to complete them.
• Professional Demeanor: Maintain neat appearance; perform other duties such as washing vehicles.

Skills

Microsoft Office Suite

Valid driver’s license

Compassion and empathy

Good communication

Job description

Funeral Alternatives of Washington - Lacey

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $20.00 - $23.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.