Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Salinas (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Company-paid life insurance

Short-term disability

Long-term disability

Paid time off

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist to serve as the first contact for families during the transfer of the decedent, ensuring compassionate and professional service.

You will transport decedents from facilities to the funeral home, maintain composure in sensitive moments, and support the team with on-call shifts, paperwork accuracy, and follow-through on required tasks. This role emphasizes empathy, safety, and regulatory adherence.

Qualifications

• Valid state-issued drivers license with a clean driving record.
• Ability to lift 100 lbs safely; knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion in handling families during transfers.
• Ability to follow detailed instructions and apply feedback constructively.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Compassionate and empathetic point of contact for families during transfer of the decedent.
• Safely transport decedents and operate logistics with GPS/direction apps.
• Be willing to work irregular hours, including nights and weekends; drive hearse as needed.
• Ensure paperwork is completed accurately and on time per laws and regulations.
• Receive tasks, determine order of operations, and complete them promptly.
• Maintain professional appearance and assist with related duties (e.g., washing vehicles).

Skills

Compassion

Communication

Follow instructions

Tools

Microsoft Office

Job description

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safelyKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  • Medical, dental, prescription, and vision insurance
  • Vacation, sick, and holiday pay
  • Wellness Rewards
  • 401k with company match
  • Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $23.00 - $23.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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