Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Tucson (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist in Tucson, AZ. You will be the first point of contact for families, transporting decedents with compassion, managing paperwork, and supporting funeral home operations with professionalism.

The role requires a 21+ age, 100 lb lifting capability, a valid driver’s license, and the ability to work nights/weekends. Proficiency in Microsoft Office and courteous, empathetic communication are essential.

Qualifications

• Must be at least 21 years old.
• Valid state driver’s license with a clean driving record.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to lift 100 lbs safely.
• Ability to work irregular hours including nights and weekends.

Responsibilities

• Transport the decedent from nursing homes, hospitals, residences, or coroner's offices to the funeral home with care and compassion.
• Safely navigate local roads and highways; use GPS or direction apps; handle on-call shifts.
• Fill in for funeral attendants and full-time staff as needed, including driving the hearse.
• Ensure all paperwork is completed accurately and in compliance with relevant laws.
• Maintain a professional appearance and perform other assigned duties (e.g., washing vehicles).

Skills

Microsoft Office

Customer service

Heavy lifting

Job description

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready?

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  o Medical, dental, prescription, and vision insurance
  o Vacation, sick, and holiday pay
  o Wellness Rewards
  o 401k with company match
  o Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready?

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.