Funeral Home & Cemetery Operations Leader

Park Lawn Corporation; Moultrie (GA); On-site; USD 85,000 - 125,000; Full time

Job summary

Park Lawn Corporation seeks an experienced operations leader to oversee the funeral home and cemetery location(s), ensuring exceptional service to client families and guests. You will manage resources, develop financial plans, and drive performance while maintaining compliance with applicable laws and regulations.

You will mentor location staff, build community relationships, and implement marketing plans to raise local exposure. A 4-year degree and finance analysis experience are preferred.

Qualifications

• Four-year degree or equivalent combination of education and experience required.
• Bachelor’s degree strongly preferred.
• Experience with analyzing finance reports to determine actions to maintain and/or improve the location’s performance strongly preferred.
• Valid state issued driver’s license in good standing and acceptable driving record.

Responsibilities

• Oversees the management of resources and day-to-day operations.
• Establishes a financial plan and ensure goals and objectives are met each year.
• Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives.
• Understands and monitors compliance of Federal, state and local laws and regulations for operation of a cemetery, cemetery sales, crematory and funeral home.
• Develops and monitors quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth.
• Ensures that all business operation permits are current and applied for in a timely manner.
• Monitors and manage financial results in a manner that meets or exceeds standards.
• Prepares and manages capital requests and expenditures.
• Provides a high level of coaching, mentoring and development to department heads and location staff.
• Ensures that family survey and family service follow up calls are completed.
• Inspections of all facilities, grounds and locations to ensure all are maintained to standards.
• Develops and implement marketing plans to expand exposure of the location in the community.
• Sponsors on-site community events that promote the business to the community.
• Develops relationships with community businesses and leaders.
• Assists direct reports with setting and meeting their goals.
• Encourages the development of new service offerings.
• Performs projects and other duties as assigned.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Skills

Team leadership

Financial analysis

Budgeting

Communication

Time management

Customer service

Problem solving

Education

Bachelor’s degree

Four-year degree or equivalent combination of education and experience

Tools

Microsoft Office Suite

Job description

Park Lawn Corporation seeks an experienced operations leader to oversee the funeral home and cemetery location(s), ensuring exceptional service to client families and guests. You will manage resources, develop financial plans, and drive performance while maintaining compliance with applicable laws and regulations.

You will mentor location staff, build community relationships, and implement marketing plans to raise local exposure. A 4-year degree and finance analysis experience are preferred.