Funeral Director/Embalmer

foundationpartners; South Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

Foundation Partners is seeking a licensed Funeral Director/Embalmer to manage all aspects of funeral arrangements and final disposition. You will lead a team during services, ensure families are guided through every option, and handle regulatory paperwork with accuracy.

The role requires strong communication, empathy, and a commitment to delivering best-in-class service to clients while coordinating with medical facilities, cemeteries, and the community. On-call rotation is expected.

Qualifications

• Licensure as Funeral Director & Embalmer is required.
• Excellent communication and interpersonal skills.
• Strong empathy and customer-service focus.
• Knowledge of laws and regulations governing funeral services.

Responsibilities

• Present families with all service and merchandise options.
• Oversee all team members during services and ensure professional representation.
• Coordinate logistics for funeral services and disposition.
• Maintain client files, permits, and regulatory paperwork.
• Participate in community events to grow market share.

Skills

Communication

Empathy

Customer service

Leadership

Attention to detail

Driver's license

Education

Funeral director & embalmer licensure

Tools

Microsoft Office

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities:

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications:

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record

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