Funeral Director/Embalmer

foundationpartners; Colorado Springs (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

foundationpartners seeks a Funeral Director/Embalmer to manage all phases of funeral arrangements and final dispositions. You will present service options to families, oversee a team during services, and ensure compliance with licensing and paperwork.

The role requires current state licensure for funeral directing and embalming, strong communication, empathy, and the ability to engage with diverse beliefs and cultures while maintaining high service standards.

Qualifications

• Must hold current state licensure for funeral directing & embalming.
• Excellent verbal and written communication skills.
• Caring, empathetic, and committed to best-in-class service.

Responsibilities

• Present all service and merchandise options to every client family.
• Maintain accurate and timely client files and effective communication.
• Engage in community events to improve market share and relationships.
• Oversee team members during services and ensure professional representation.
• On-call/first call duties and coordination with hospitals, hospices, and homes.
• Assist with transferring decedents, embalming, dressing, cosmetizing, and preparation as licensed.
• Meet with families to educate and arrange personalized funeral services.
• Complete paperwork including permits and certificates; ensure compliance with laws.
• Conduct funeral services and lead post-service follow-ups.

Skills

Self-motivated

Strong communication

Caring & empathetic

Religious/cultural sensitivity

Culture aware

Education

Current state licensure (funeral directing & embalming)

Tools

Microsoft Office

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities:

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications:

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record