Funeral Director/Embalmer

foundationpartners; Federal Way (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Foundation Partners in Washington state seeks a licensed Funeral Director/Embalmer to supervise and coordinate all phases of funeral services, from arrangements to final disposition.

You will lead a team, ensure compliance with legal paperwork, and maintain detailed client files while delivering compassionate, culturally aware service across on-call duties and community engagements.

Qualifications

• Current state licensure for funeral directing & embalming is required.
• Strong oral and written communication skills are essential.
• Caring, empathetic, and committed to providing best-in-class service.

Responsibilities

• Present clients with all service and merchandise options.
• Maintain accurate and timely client files and effective communication.
• Represent location professionally and coordinate team during services.
• On-call/first call duties including hospital, hospice, or residence visits.
• Meet with client families to arrange personalized funeral services and education.
• Ensure paperwork, permits, and certificates are completed timely and in compliance with laws.
• Conduct funeral services and lead post-service follow-ups.

Skills

Oral & Written Communication

Empathy

Self-motivated

Interpersonal skills

Cultural/Religious sensitivity

Driver's license

Tools

Microsoft Office Suite

Job description

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Overview & Responsibilities:

• Ensures every client family is presented with all service and merchandise options -- Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
• Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications:

• Current state licensure for funeral directing & embalming
• Self-motivated and energetic
• Strong oral and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record