Fundraising Ops & Donor Systems Lead

FPWA; New York (NY); Hybrid; USD 71,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

403(b) with match

Vacation time

Professional development

Flexible work environment

Job summary

FPWA is seeking a Development Operations Manager in New York to optimize fundraising systems and data. You will manage Salesforce, donor databases, and related platforms while producing reports on giving, donor activity, and fundraising performance.

The role supports donor stewardship, campaigns, events, and department administration, reporting to the Chief Development Officer. The ideal candidate will have 3–8 years in nonprofit operations, strong Excel/Outlook skills, and a detail‑oriented,

Qualifications

• Bachelor’s degree required.
• 3–8 years of experience in nonprofit development operations, fundraising administration, or data management.
• Proficiency in Salesforce required.
• Strong technical skills, including Excel, PowerPoint, Microsoft Outlook, fundraising and data reporting tools.
• Excellent attention to detail, superior organization, written and verbal communication skills.
• Proven success in managing multiple priorities in a fast‑paced environment while meeting deadlines.
• Demonstrated initiative and proactive problem‑solving approach.
• Excellent judgement, curiosity, growth mindset and positive can‑do attitude.
• Commitment to FPWA’s mission and enthusiasm for learning and growth within fundraising.

Responsibilities

• Manage FPWA’s Salesforce database as well as fundraising and development technology platforms, ensuring accurate data entry, coding, segmentation, reporting and research.
• Maintain the integrity and organization of donor, funder, and prospect information.
• Oversee all gift processing and acknowledgment workflows, ensuring timeliness, accuracy, and a donor‑centered approach.
• Produce regular reports on giving levels, donor activity, and fundraising performance for leadership and board review.
• Support the ongoing improvement of data management systems, processes, and reporting tools.
• Manage departmental invoicing, expenses, and reconciliation with the Finance team.
• Provide day‑to‑day support to the Chief Development Officer, including scheduling, expense submissions, ongoing reports and projects, and tracking key deliverables.
• Conduct donor and prospect research to identify potential major, corporate, and institutional funders, and prospective board members.
• Maintain systems for tracking donor interactions, acknowledgments, and engagement history.
• Collaborate with the Development team to coordinate annual campaigns, appeals, and special initiatives.
• Support the development of donor stewardship processes that strengthen relationships and retention.
• Manage lists for solicitations, cultivation mailings, and fundraising communications.
• Support logistics and operations for donor, board, and cultivation events, including guest tracking, vendor coordination, and materials preparation.
• Monitor internal workflows, deadlines, and deliverables across all fundraising channels.
• Collaborate with colleagues to ensure accurate financial and donor information for proposals and reports.
• Maintain organized records and documentation for the department.
• Contribute to department‑wide planning and evaluation processes.
• Represent FPWA with professionalism and commitment to donor‑centered service.
• Other duties as assigned.

Skills

Salesforce

Excel

PowerPoint

Outlook

Data reporting

Attention to detail

Project management

Communication

Education

Bachelor's degree

Tools

BambooHR

iWave

Instrumentl

Email marketing platforms

Job description

FPWA is seeking a Development Operations Manager in New York to optimize fundraising systems and data. You will manage Salesforce, donor databases, and related platforms while producing reports on giving, donor activity, and fundraising performance.

The role supports donor stewardship, campaigns, events, and department administration, reporting to the Chief Development Officer. The ideal candidate will have 3–8 years in nonprofit operations, strong Excel/Outlook skills, and a detail‑oriented,