Fundraising Operations & Data Coordinator

Socket.dev; Lancaster (Lancaster County); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 30 days

Retirement plan with employer match

EAP (Employee Assistance Program)

403b plan

Tuition discount at Widener University

Paid Time Off (PTO) including holidays

Training and development opportunities

Childcare at a discounted rate

Parental leave

Job summary

YWCA Lancaster is seeking a full-time Development Operations Coordinator to manage donor databases, reporting, and development operations, supporting revenue through donor cultivation and partnerships. The role administers Bonterra EveryAction and contributes to fundraising goals with strong data integrity and donor engagement.

Responsibilities include CRM maintenance, gift processing, analytics, campaign support, and internal training on EveryAction.

Qualifications

• 2+ years in database management, CRM administration, fundraising operations, or nonprofit administration.
• Strong proficiency in Excel: formulas, pivot tables, filtering, data analysis.
• Experience generating reports and analyzing performance metrics.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive donor information.
• Ability to manage multiple priorities and deadlines.
• Bachelor's or Associate degree in a related field preferred.

Responsibilities

• CRM & Database Management: maintain donor records and data quality.
• Gift Processing & Revenue Management: process gifts, pledges, and receipts; reconcile with accounting.
• Reporting & Analytics: generate fundraising reports and dashboards; analyze trends.
• Campaign & Fundraising Support: create audience segments and assist with donor research.
• Fundraising & Resource Development: identify and steward donors, sponsorships, and partnerships.
• Training & Internal Support: provide training on EveryAction and develop user guides.

Skills

Excel

Data analysis

Donor relations

Communication skills

Attention to detail

Education

Associate or Bachelor's degree in Business Administration, Nonprofit Management, Information Systems, Data Analytics, Communications

Tools

Bonterra EveryAction

Job description

YWCA Lancaster is seeking a full-time Development Operations Coordinator to manage donor databases, reporting, and development operations, supporting revenue through donor cultivation and partnerships. The role administers Bonterra EveryAction and contributes to fundraising goals with strong data integrity and donor engagement.

Responsibilities include CRM maintenance, gift processing, analytics, campaign support, and internal training on EveryAction.