Functional Consultant – PeopleSoft FSCM – Application Support

ERPA; Sacramento (CA); Vor Ort; USD 150.000 - 190.000; Vollzeit

Zusammenfassung

ERPA is seeking a senior PeopleSoft FSCM specialist to lead functional work streams across Record to Report, Order to Cash, and Procure to Pay. You will triage incidents, coordinate with the Service Delivery Manager, and craft specifications with business users to drive enhancements.

Ideal candidates will have deep FSCM module knowledge, excellent communication, and a proven ability to manage stakeholder expectations in an SLA-driven, team-based environment.

Qualifikationen

• 15+ years of work experience in PeopleSoft FSCM.
• Expertise in GL, AP, AR, PO, BI, INV and other FSCM modules.
• Proven experience leading functional streams of PeopleSoft projects.
• Excellent communication and customer handling skills.
• Experience working in an SLA driven environment.

Aufgaben

• Serve as a subject matter expert in PeopleSoft FSCM (Record to Report, Order to Cash, Procure to Pay).
• Triage tickets and service requests, resolve and assign to development as needed.
• Support client events such as Year-End close.
• Collaborate with Service Delivery Manager and Engagement Manager; provide incident updates.
• Create specifications with business users for enhancements and issues.
• Design, monitor progress, and test resolutions and enhancements to the application.
• Define requirements and determine optimal solutions for customer problems.
• Establish strong relationships with customer stakeholders as a trusted advisor.
• Collaborate with project teams, stakeholders, and other vendors for project success.
• Share knowledge with ERPA teams and support pursuit efforts.

Kenntnisse

FSCM expert

Core FSCM modules

Project leadership

Customer communication

Team collaboration

Stakeholder management

Proactive problem solving

SLA experience

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.

Responsibilities

• Serve as a subject matter expert and functional expert in the PeopleSoft Financials and Supply Chain (FSCM) business areas such as Record to Report, Order to Cash or Procure to Pay.
• Triage tickets and service request based on service workflow, resolve tickets and assign tickets to the development team as required.
• Support client business events where applicable, e.g., Year-End close.
• Work closely with the Service Delivery Manager and Engagement Manager and provide updates on incidents and service request tickets.
• Work with business users, as appropriate, to understand issues, requirements (for enhancements) and create specification documents.
• Work on design, monitor development progress, and perform system testing for incident resolutions and enhancements to the application.
• Employ best practices in defining requirements, assessing client requirements, and determining optimal solutions for customer’s business problems.
• Establish strong relationships with customer’s business and IT stakeholders and serve as a trusted advisor to the customer.
• Collaborate with project teams, stakeholders, and other vendors for successful project outcomes.
• Collaborate internally with other ERPA functional team members to share knowledge and best practices and demonstrate thought leadership.
• Support ERPA pursuit efforts with functional knowledge/experience.

Required Skills

• Minimum 15 years of work experience in PeopleSoft Financials & Supply Chain (FSCM) modules
• Expertise in core modules (GL, AP, AR, PO, BI, INV) and broad knowledge of other FSCM modules, e.g., Cash Management, Treasury, PC, Contracts, ePro
• Proven experience in leading functional streams of PeopleSoft projects
• Excellent communication and customer handling skills
• Ability to thrive in a team-based environment
• Ability to manage expectations of different project stakeholders
• Have a proactive approach to problem solving
• Experience working in an SLA driven environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status or other protected classification.ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Notice: We use E-Verify to confirm the identity and employment eligibility of all new hires.