Fun Zone Lead: Dynamic Guest Experience & Team Coach

Smugglers; Jeffersonville (VT); On-site; USD 32,000 - 48,000; Full time

Job summary

Smugglers is seeking a Facility Operations Assistant to help manage the FunZone 2.0 facility and deliver a fun, safe, and entertaining guest experience. You will support daily operations, training, scheduling, and inventory, adapting to shifting responsibilities each day.

The role emphasizes leadership by example, safety, and driving sales while ensuring guest satisfaction across all recreational elements.

Qualifications

• Experience assisting in staff scheduling.
• Experience training staff and evaluating performance.
• Demonstrated focus on delivering excellent guest experience.
• Experience overseeing inventory and ordering procedures.
• Knowledge of safety procedures and compliance.

Responsibilities

• Assist in management of FunZone 2.0 facility.
• Act as role model for facility employees through work ethic.
• Assist in scheduling, training, and evaluating staff.
• Build sales and create an enjoyable guest experience.
• Help oversee opening/closing and shift responsibilities.
• Assist in maintaining a safe work environment.
• Assist in overseeing monthly inventory and ordering procedures.

Skills

Staff scheduling

Training staff

Guest experience focus

Inventory management

Safety compliance

Team leadership

Job description

Smugglers is seeking a Facility Operations Assistant to help manage the FunZone 2.0 facility and deliver a fun, safe, and entertaining guest experience. You will support daily operations, training, scheduling, and inventory, adapting to shifting responsibilities each day.

The role emphasizes leadership by example, safety, and driving sales while ensuring guest satisfaction across all recreational elements.