Fully Remote Travel Support Specialist

Sweet Carolina Travels; Philadelphia (Philadelphia County); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Travel-related perks

Job summary

Sweet Carolina Travels is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this role, you'll be a key point of contact, providing support before, during, and after trips to ensure a smooth experience.

The ideal candidate should possess strong customer service skills, be highly organized, and comfortable working independently in a fully remote setting.

This position offers comprehensive training, ongoing support, and access to travel-related perks.

Qualifications

• Strong communication skills in writing and speaking.
• Experience in customer service, ideally in travel or hospitality.
• Ability to work independently in a remote environment.

Responsibilities

• Support clients remotely via email, phone, and messaging.
• Respond to inquiries in a timely and professional manner.
• Assist with itinerary changes, cancellations, and updates.

Skills

Customer service experience

Strong written and verbal communication skills

Highly organized

Comfortable working independently

Job description

Sweet Carolina Travels is looking for a Remote Client Support Representative to assist clients throughout their travel journey. In this role, you'll be a key point of contact, providing support before, during, and after trips to ensure a smooth experience.

The ideal candidate should possess strong customer service skills, be highly organized, and comfortable working independently in a fully remote setting.

This position offers comprehensive training, ongoing support, and access to travel-related perks.