Fully Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Davenport (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Employee stock plan participation

Paid holidays, vacations, and sicktime

Professional growth and career path

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service for personal lines policies. This fully remote role is suited for candidates who can work in the EST time zone and have Florida personal lines experience.

The position emphasizes renewals, remarkets, invoicing, and policy reviews, with mentoring responsibilities for Account Associates and collaboration with sales teams to deliver comprehensive client solutions.

Qualifications

• 5+ years of industry experience.
• Florida Personal lines licensing is required.
• Excellent customer service and communication skills.
• Strong multi-tasking and organizational abilities; delegation and decision-making.
• High accuracy with large volumes of work.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Oversee client service and communication across personal lines policies.
• Manage renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews.
• Direct incoming correspondence and coordinate team communication.
• Mentor and train Account Associates; support professional growth.
• Collaborate with commercial sales to develop client solutions.

Skills

Customer service

Communication skills

Multi-tasking

Organizational skills

Delegation

Decision-making

Attention to detail

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service for personal lines policies. This fully remote role is suited for candidates who can work in the EST time zone and have Florida personal lines experience.

The position emphasizes renewals, remarkets, invoicing, and policy reviews, with mentoring responsibilities for Account Associates and collaboration with sales teams to deliver comprehensive client solutions.