Fully Remote Hotel Operations Coordinator

Placements24; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Fully remote work

Health insurance

Paid time off

Online training & development

Growth opportunities

Job summary

Placements24 is seeking a meticulous Virtual Hotel Operations Coordinator to manage remote administrative and operational tasks for properties in the George area. This role ensures smooth hotel operations from a distance, coordinating between on-site teams and remote management.

You will optimize booking processes, manage online listings, and ensure guest satisfaction through effective communication and task delegation, contributing to high service standards without direct on-site presence.

Qualifications

• Experience in hotel administration, operations, or related hospitality role.
• Strong understanding of PMS and booking engines.
• Excellent organizational and time-management skills; able to work independently.
• Proficiency with digital communication tools and office software.
• Familiarity with OTAs and their operational requirements.
• Adaptable and proactive problem-solver in a remote setting.

Responsibilities

• Oversee and optimize online booking platforms and channel managers to maximize occupancy and revenue.
• Coordinate with housekeeping and maintenance to ensure property readiness and swift issue resolution.
• Manage guest communications, addressing pre-arrival inquiries and post-stay feedback.
• Assist in developing and implementing operational policies and procedures for remote management.
• Prepare operational reports, analyzing KPIs and identifying improvement areas.
• Liaise with third-party vendors remotely to ensure efficient service delivery.

Skills

Organizational skills

Time management

Independent work

Remote communication

Guest service mindset

Tools

Property Management Systems (PMS)

Booking engines

Office productivity software

Job description

Placements24 is seeking a meticulous Virtual Hotel Operations Coordinator to manage remote administrative and operational tasks for properties in the George area. This role ensures smooth hotel operations from a distance, coordinating between on-site teams and remote management.

You will optimize booking processes, manage online listings, and ensure guest satisfaction through effective communication and task delegation, contributing to high service standards without direct on-site presence.