Fully Remote - Customer Service Advocate

srecruiting; Pasadena (CA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Work-life balance

Team culture

Career growth

Job summary

srecruiting is seeking a Fully Remote - Customer Service Advocate. This 100% virtual position lets you work from home anywhere in the United States, with a flexible schedule and a supportive, energetic team culture.

You will handle client calls, schedule appointments for benefits or referrals, explain products and packages virtually, and complete applications. Ongoing training and rapid growth opportunities are available within a positive, results-driven environment.

Qualifications

• Excellent communication and active listening.
• Ability to learn and adapt on the go.
• Works well with others and individually.

Responsibilities

• Calling and receiving calls from clients / Customer Satisfaction
• Scheduling appointments for benefits or referrals
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Skills

Communication

Active listening

Adaptability

Teamwork

Work ethic

Job description

Fully Remote - Customer Service Advocate

About the job Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.