Fully Remote - Customer Service Advocate

srecruiting; Milwaukee (WI); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Career growth

Positive team culture

Job summary

srecruiting is hiring a Fully Remote Customer Service Advocate. This role handles client inquiries, schedules appointments, and explains products and packages through virtual channels. Training is provided to support your success and growth within the company.

You will join a 100% remote team, enjoy a flexible schedule, a collaborative culture, and opportunities for rapid career advancement as you help protect families and support working people.

Qualifications

• Excellent communication and active listening skills.
• Ability to learn quickly and adapt on the go.
• Works well both independently and in teams.
• Strong work ethic and drive to succeed.

Responsibilities

• Handle inbound and outbound calls from clients.
• Schedule appointments for benefits and referrals.
• Advise and explain products and packages virtually.
• Complete applications and manage follow-ups.
• Participate in ongoing training sessions.

Skills

Excellent communication

Active listening

Problem-solving

Team player

Self-motivated

Job description

Fully Remote - Customer Service Advocate

About the job Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.