Fully Remote - Customer Service Rep

srecruiting; Oakland (CA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% Virtual Work from home

Flexible schedule

Team culture

Career growth

Job summary

srecruiting is seeking a Fully Remote Customer Service Representative to join our growing team. You will support a large network of clients, handle inquiries, schedule appointments, and explain our products and packages via virtual channels.

No prior industry experience is required; we provide comprehensive training and ongoing coaching to help you succeed. The role emphasizes strong communication, problem solving, and teamwork in a fast-paced, supportive environment.

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possesses a strong work ethic and drive to succeed.

Responsibilities

• Calling and receiving calls from clients/Customer Satisfaction.
• Scheduling appointments with clients who request our benefits, or who they referred.
• Advising, presenting and explaining products & packages virtually.
• Completing applications.
• Management training and development.
• Attending ongoing training sessions.

Skills

Excellent communication

Active listening

Problem solving

Learn quickly

Team player

Job description

About the job Fully Remote - Customer Service Rep

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.