Fully Remote - Customer Service Advocate

srecruiting; Detroit (MI); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Team culture

Career growth

Job summary

srecruiting is seeking a Fully Remote - Customer Service Advocate to join our growing team. This role emphasizes client support, virtual consultations, and helping customers access benefits through phone and online interactions.

We provide industry-leading training, flexible schedules, and a positive, energetic culture. No prior industry experience required as comprehensive onboarding and ongoing development are offered to empower your professional and personal growth.

Qualifications

• Industry training and support provided to help you succeed.
• No prior industry experience required.

Responsibilities

• Call and receive calls from clients for customer satisfaction.
• Schedule appointments for clients who request benefits or who were referred.
• Advise, present and explain products and packages virtually.
• Complete applications.
• Participate in management training and development.
• Attend ongoing training sessions.

Job description

Fully Remote - Customer Service Advocate

About the job Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.