Fully Remote - Customer Service Advocate

srecruiting; Renton (WA); Remote; USD 32,000 - 52,000; Full time

Job summary

Fully Remote - Customer Service Advocate with srecruiting seeks motivated individuals to support a huge network of clients. This role requires excellent communication, active listening, and problem-solving to assist customers and explain our benefits and packages virtually.

No experience in the industry is required as we provide industry-leading training and ongoing support to help you grow professionally and personally. Work from home with a flexible schedule and strong team culture.

Qualifications

• Excellent communication skills including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.

Responsibilities

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Skills

Communication skills

Active listening

Problem-solving

Adaptability

Teamwork

Job description

Fully Remote - Customer Service Advocate

About the job Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.