Full-Time Vision Care Concierge & Pre-Exam Specialist

Visionworks; Mays Landing (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Mays Landing, NJ is seeking a Clinical Specialist / Optometric Assistant to be the welcoming face of our Exam Practice. You will guide patients through the first steps of the eye care journey, conduct basic testing, and collaborate with doctors and sales staff to ensure a smooth, compassionate experience.

Responsibilities include documenting patient information, introducing patients to the OD, and supporting exam-lane operations, inventory, and phone coverage.

Qualifications

• Related customer or patient experience preferred
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient interaction

Education

HS diploma or GED

Job description

Visionworks in Mays Landing, NJ is seeking a Clinical Specialist / Optometric Assistant to be the welcoming face of our Exam Practice. You will guide patients through the first steps of the eye care journey, conduct basic testing, and collaborate with doctors and sales staff to ensure a smooth, compassionate experience.

Responsibilities include documenting patient information, introducing patients to the OD, and supporting exam-lane operations, inventory, and phone coverage.