Full-Time Veterinary Receptionist: Client Care & Admin

Highland Animal Hospital Inc; Needham (MA); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

Zusammenfassung

Highland Animal Hospital Inc. in Needham, MA seeks a skilled full-time Veterinary Receptionist to be the primary contact for clients and their pets. You will balance administrative precision with warmth across a wide range of interactions.

The role requires 1 year of front-desk experience in a veterinary setting and familiarity with practice management software. They offer benefits, PTO, and a 401(k) plan.

Qualifikationen

• Minimum 1 year of experience as a veterinary receptionist is required.
• Experience with veterinary practice management software preferred.
• Ability to manage high-volume client relations with composure and accuracy.
• Strong verbal and written communication skills for a clinical setting.

Aufgaben

• Greet and check in clients and patients, verify and update medical records, and confirm appointment details.
• Answer and manage a multi-line telephone system and scheduling inquiries.
• Process payments, post charges, explain invoices, and schedule follow-ups.
• Communicate medical information accurately and compassionately, including end-of-life discussions.
• Maintain EMR and data entry in the practice management system.
• Coordinate with veterinarians and staff to relay messages and manage client flow.
• Keep reception area clean and welcoming.

Kenntnisse

Customer service

Phone management

EMR data entry

Communication skills

Empathy

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Jobbeschreibung

Highland Animal Hospital Inc. in Needham, MA seeks a skilled full-time Veterinary Receptionist to be the primary contact for clients and their pets. You will balance administrative precision with warmth across a wide range of interactions.

The role requires 1 year of front-desk experience in a veterinary setting and familiarity with practice management software. They offer benefits, PTO, and a 401(k) plan.