Veterinary Receptionist & Technician Assistant - Full-Time

Amerivet; United States; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Employee pet discounts

Professional development

Job summary

Central Animal Hospital in Stoneham, MA is seeking a Veterinary Receptionist / Technician Assistant (Full-Time) to join our growing team. The role blends front-desk duties with entry-level veterinary assistant tasks, emphasizing client interaction and hands-on animal care.

You will greet clients, schedule appointments, educate on wellness, and support the clinical staff. This hybrid position offers growth through mentorship and opportunities to learn basic patient care while keeping the hospital

Qualifications

• High school diploma or equivalent required.
• Previous customer service or reception experience preferred.
• Veterinary hospital, animal care, or medical office experience is a plus.
• Basic knowledge of animal handling or veterinary terminology preferred, but not required.
• Willingness to learn veterinary software systems, including ezyVet.
• Ability to work collaboratively with both administrative and clinical teams.
• Previous veterinary technician experience or certification is not required. We are willing to train the right candidate.

Responsibilities

• Greet clients and patients, creating a welcoming and professional experience.
• Answer incoming calls, schedule appointments, and manage client inquiries.
• Coordinate communication between clients, veterinarians, and technical staff.
• Educate clients on wellness recommendations, preventive care, prescription refills, and hospital services.
• Process payments, prepare estimates, and maintain accurate client accounts.
• Maintain accurate electronic medical records using ezyVet.
• Assist with appointment flow, patient check-ins and checkouts, and daily hospital organization.
• Support a clean, organized, and efficient reception environment.
• Assist technicians and veterinarians with patient handling and restraint.
• Help prepare examination rooms and treatment areas.
• Obtain patient histories and assist with routine appointment preparation.
• Support basic patient care and nursing tasks under supervision and training.
• Assist with laboratory sample preparation and other basic diagnostic workflows.
• Maintain cleanliness, sanitation, and organization of clinical spaces and equipment.
• Support patient flow and help the medical team deliver efficient, high-quality care.
• Develop additional technical skills through hands-on mentorship and training.

Skills

Customer service

Communication

Multitasking

Teamwork

Phone handling

Education

High school diploma

Tools

ezyVet

Job description

Central Animal Hospital in Stoneham, MA is seeking a Veterinary Receptionist / Technician Assistant (Full-Time) to join our growing team. The role blends front-desk duties with entry-level veterinary assistant tasks, emphasizing client interaction and hands-on animal care.

You will greet clients, schedule appointments, educate on wellness, and support the clinical staff. This hybrid position offers growth through mentorship and opportunities to learn basic patient care while keeping the hospital