Full-Time Veterinary Front Desk & Client Care

Companion Pet; Reno (NV); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Uber rides

Daily stipend

Health insurance

Dental insurance

Vision insurance

401k match

Continuing education

PTO

Mental health support

Employee discounts

Scrub allowance

Referral program

Job summary

Peavine Animal Hospital in Reno, NV, is seeking a friendly, professional Client Care Representative. This full-time front-desk role greets clients, guides appointments, and ensures a smooth check-in and check-out experience for pets and families.

You will handle multi-line phone systems, document essential information accurately, and collaborate with team members to maintain a welcoming reception area. Benefits include competitive pay, health/dental/vision, 401(k) with match, and education

Qualifications

• Greet clients and their pets in a welcoming manner.
• Manage multi-line phone systems and document information accurately.
• Handle financial transactions and deposits with accuracy.
• Maintain clean, organized reception area and records.

Responsibilities

• Warmly greet clients and pets; set the tone for a positive experience.
• Manage scheduling, confirmations, and check-ins/check-outs with proper documentation.
• Coordinate with team and notify departments when patients arrive.
• Educate clients on services and follow clinic policies with professionalism.

Skills

Customer service

Multi-line phones

Vet terminology

Cash handling

Education

High School Diploma/GED

1 year customer service in animal hospital

Job description

Peavine Animal Hospital in Reno, NV, is seeking a friendly, professional Client Care Representative. This full-time front-desk role greets clients, guides appointments, and ensures a smooth check-in and check-out experience for pets and families.

You will handle multi-line phone systems, document essential information accurately, and collaborate with team members to maintain a welcoming reception area. Benefits include competitive pay, health/dental/vision, 401(k) with match, and education