Full-Time Teller — Build Relationships & Grow Your Banking Career

UW Credit Union; Madison (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Caregiver leave

Parental leave

Volunteer time

401k match

Medical, Dental & Vision

Employee Assistance Program

Job summary

UW Credit Union's State Street Branch in Madison is hiring a Full-Time Teller to warmly welcome members and process teller transactions accurately. You will promote UWCU products and services aligned with members' financial goals, build strong relationships, and strive to exceed expectations while adhering to cash handling policies.

This role requires 1 year of customer service experience and the ability to work Monday through Friday with occasional Saturday hours, as part of a collaborative

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience.
• Cash handling and transaction accuracy required.
• Ability to work with customers of all ages and backgrounds.
• Strong interpersonal and professional skills.

Responsibilities

• Welcome and assist members at the State Street branch.
• Strive to meet performance goals per the Members for Life philosophy.
• Maintain knowledge of UW Credit Union products and services.
• Ensure accurate handling of member requests at the Teller line.
• Follow UWCU cash management policies and procedures.
• Investigate potential errors in Teller transactions and inform affected members.
• Build relationships with members and make referrals when appropriate.
• Look for ways to exceed members' expectations.
• Collaborate with the branch team to address member and branch needs.

Skills

Cash handling

Customer service

Interpersonal skills

Autonomy

Team player

Education

High School Diploma or equivalent

Job description

UW Credit Union's State Street Branch in Madison is hiring a Full-Time Teller to warmly welcome members and process teller transactions accurately. You will promote UWCU products and services aligned with members' financial goals, build strong relationships, and strive to exceed expectations while adhering to cash handling policies.

This role requires 1 year of customer service experience and the ability to work Monday through Friday with occasional Saturday hours, as part of a collaborative