Full-Time Surgical Scheduling Specialist - Pain Care Team

Capitol Pain Institute; Lone Tree (CO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

FSA

Life Insurance

Disability Insurance

401(k)

Job summary

CPI Health in Lone Tree, CO is seeking a full-time Procedure Scheduler to coordinate surgical scheduling and manage patient information with accuracy and professionalism. The role requires 2+ years in surgical or procedure scheduling, strong knowledge of eCW EMR, and exceptional customer service.

Pay ranges from $23 to $28 per hour, with full benefits and a Monday–Friday schedule. Located at 8500 Park Meadows Dr, Lone Tree, CO 80124, CPI Health offers comprehensive benefits including medical,

Qualifications

• High School diploma or equivalent.
• Strong knowledge of eCW EMR software mandatory.
• 2+ years of experience in surgery and/or procedure scheduling preferred.
• Knowledge of pain management care preferred.
• Knowledge of medical terminology and medical environment a plus.
• Exceptional customer service skills.
• Excellent organizational and computer skills.
• Ability to multi-task, problem solve, and prioritize tasks based on urgency.
• Excellent usage of multi-line phone systems and heavy computer use.
• Friendly and professional telephone manner.

Responsibilities

• Answer a multi-line phone with a professional manner.
• Assess patient needs and transfer appropriately.
• Triage overflow calls and take messages.
• Schedule patients for follow-up appointments and verify demographic and insurance information.
• Verify insurance eligibility for new patient consults.
• Provide patient instructions for procedures and materials to bring.
• Distribute confirmation and welcome letters.
• Demonstrate proactive communication with patients and staff.
• Maintain patient confidentiality per policy.
• Follow Scheduling Guidelines and collaborate with providers and staff.

Skills

Customer service

Organizational skills

Multi-tasking

Communication skills

Telephone manner

Education

High School diploma

Tools

eCW EMR

Job description

CPI Health in Lone Tree, CO is seeking a full-time Procedure Scheduler to coordinate surgical scheduling and manage patient information with accuracy and professionalism. The role requires 2+ years in surgical or procedure scheduling, strong knowledge of eCW EMR, and exceptional customer service.

Pay ranges from $23 to $28 per hour, with full benefits and a Monday–Friday schedule. Located at 8500 Park Meadows Dr, Lone Tree, CO 80124, CPI Health offers comprehensive benefits including medical,