Full-Time Student Navigator

Georgia Department of Revenue; Atlanta (GA); On-site; USD 43,000 - 58,000; Full time

Job summary

Atlanta Technical College (ATC) is seeking a Full-Time Student Navigator for the Student Engagement division. The position will coordinate and implement student support services to help students persist in their programs of study at ATC's Main campus, just south of Downtown Atlanta.

The role reports to the Director of Student Success and requires a Bachelor's degree in Education, Counseling, or equivalent, along with at least two years of related college experience.

Qualifications

• Bachelor’s degree in Education, Counseling, or equivalent field plus 2 years of college-level experience.
• Associate’s degree with 3 years of related work experience accepted as alternative.
• Candidates should demonstrate ability to engage and retain students and support academic progress.

Responsibilities

• Develop and maintain collaborative relationships across college teams to facilitate advisement and retention programs.
• Provide information on targeted career and educational pathways.
• Coordinate and deliver supportive services promoting persistence and success.
• Monitor attendance and progress; respond to TEAMS alerts.
• Track, report, and analyze retention data using Target X, Banner LMS, and other resources.
• Design and implement targeted interventions for student persistence.
• Train faculty and staff on retention services and processes.
• Engage in professional development and participate in the Student Navigator peer group.
• Perform additional duties as assigned.

Skills

Target X

Salesforce

Banner LMS

KMS

Data analysis

Interpersonal skills

Oral & written comms

Education

Bachelor's degree in Education/Counseling/related

Associate’s degree + 3 years related experience

Tools

Target X

Banner LMS

KMS

Salesforce

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!

Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Full-Time Student Navigator

Agency:

Atlanta Technical College

Job Requisition ID:

JR0000005363

Shift:

Any (United States of America)

Compensation Details:

$50,000 ANNUALLY

Job Description:

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Student Navigator position in the Student Engagement division. This position is located at Atlanta Tech’s Main campus just south of Downtown Atlanta.

Under the general supervision of the Director of Student Success and Special Initiatives, the Full-Time Student Navigator will be responsible for coordinating and implementing focused student support services and interventions to help students persist in their program of study. The Full-Time Student Navigator gathers statistical information and develops strategies to retain new and continuing students, and provides services which include academic advisement, academic progress review for traditional, online, and hybrid students, referrals to support services, and coordination of retention efforts for at‑risk students.

Duties and responsibilities will include, but may not be limited to, the following:

• Develop and maintain collaborative working relationships with cross-functional teams across the college to facilitate advisement, academic progress review, and the implementation of innovative retention programs and services for new, at-risk, and enrolled students.
• Provide information on targeted career and educational pathways.
• Coordinate and/or deliver supportive services that promote academic persistence and success.
• Monitor student attendance, performance, and academic progress; provide outreach in response to TEAMS alerts.
• Coordinate, track, report, and utilize retention data, research, and analysis using Target X, Banner, KMS, and other resources to identify obstacles to student achievement and retention.
• Design, coordinate, and implement targeted intervention services, programs, and initiatives focused on student persistence and retention.
• Train faculty and staff on student retention services, support, and processes.
• Participate in professional development opportunities to expand knowledge of the Student Navigator role and improve counseling resources, strategies, and college policies and procedures.
• Participate in the TCSG Student Navigator peer group; and
• Performs additional duties, as assigned.

COMPETENCIES:

• Skill in the operation of computers and job‑related software programs (Target X, Salesforce, Banner LMS, KMS)
• Effective human services skills such as coaching, mentoring, motivation and tracking.
• Data analysis skills and the ability to draft data visualizations and reports.
• Skill in interpersonal relations and in dealing with the public.
• Oral and written communication skills.

MINIMUM QUALIFICATIONS:

Must possess and demonstrate a Bachelor’s degree in Education, Counseling, or equivalent field from a regionally accredited college or university AND a minimum of two (2) years of professional, directly‑related experience in a college setting.

_ *** May be required to work at other locations and other locations within the community. *** _

BACKGROUND SCREENINGS ARE CONDUCTED PRIOR TO SCREENING.

_ Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. _

EQUAL OPPORTUNITY EMPLOYER:

As set forth in its student catalog, Atlanta Technical College does not discriminate based on race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: [e-mail] . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: [e-mail] . Faculty and staff with questions about equity or reasonable accommodation should contactGeorgina Dumay, Director, HumanResources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. [e-mail].

Minimum Qualifications:

Associate’s degree required in a course of study related to the occupational field *and* Three (3) years of related work experience-Note: Experience may substitute for the degree on a year-for-year basis.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.