Full-Time Enrollment Assistant

Atlanta Technical College; United States; On-site; USD 41,000 - 50,000; Full time

Job summary

Atlanta Technical College is seeking a Full-Time Enrollment Assistant for the Enrollment Services department. The role involves assisting prospective and current students with admissions, entering data in Banner, and ensuring accurate enrollment records.

You will support daily operations and maintain confidentiality while delivering excellent service. The ideal candidate is organized, detail-oriented, and capable of learning quickly in a fast-paced environment.

Qualifications

• Must have a High school diploma or equivalent and six months of related work experience.
• Experience in a customer service environment preferred.
• Ability to learn and use the Banner student information system and related platforms.

Responsibilities

• Support the day-to-day enrollment and student service operations of the department.
• Assist prospective and current students with admissions and enrollment processes and deadlines.
• Review and enter student information into Banner and other platforms, ensuring accuracy.
• Check records for missing information and follow up to support timely enrollment.
• Provide accurate information on admissions, registration, and enrollment requirements.

Skills

Customer service

Multitasking

Communication

Data entry

Record keeping

Education

High school diploma or equivalent

Associate degree or higher

Tools

BANNER

Microsoft Excel

Job description

Full-Time Enrollment Assistant

Agency: Atlanta Technical College

Job Requisition ID: JR0000006382

Shift: Any (United States of America)

Compensation Details: $45,000.00 ANNUALLY

Location: Atlanta Technical College main campus, just south of Downtown Atlanta, United States of America.

Job Description

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Enrollment Assistant in the Academic and Student Affairs Division, Enrollment Services department. Under general supervision of the Dean of Enrollment Services, the Full-Time Enrollment Assistant is responsible for providing administrative and student support throughout the enrollment process and contributes to a welcoming, efficient experience for prospective and current students. The ideal candidate is organized, detail-oriented, responsive, and committed to providing excellent service to students, families, faculty and staff. The ideal candidate would be a self-starter and quick learner with a continual desire and capability to learn and work in a high-energy and fast growing workplace.

Duties and responsibilities will include, but may not be limited to, the following:

• Support the day-to-day enrollment and student service operations of the department.
• Assist prospective and current students with the admissions and enrollment process, including applications, required documents, forms, registration, deadlines, and general enrollment questions.
• Review and enter student information into the college’s student information system (BANNER) and other platforms, ensuring records are accurate and complete.
• Review student records for missing or incomplete information and follow up with students as needed to support timely enrollment.
• Provide accurate and timely information regarding admissions, registration, academic records, enrollment requirements, and related student services.
• Provide general information regarding college programs, admissions requirements, registration procedures, and enrollment deadlines.
• Maintain student and enrollment records with accuracy, confidentiality, and attention to detail.
• Perform data entry, document processing, scanning, filing, correspondence, and other administrative functions using BANNER and other college systems.
• Maintain current knowledge of college admissions regulations, policies, procedures, and enrollment processes.
• Identify student needs and refer students to appropriate campus departments and resources when additional assistance is needed.
• Assist with special projects, enrollment activities; and Perform additional duties as assigned.

Competencies

• Skill in the operation of computers and job-related software programs
• Skill and ability to perform complex and varied duties in an efficient and confidential manner
• Skill in managing multiple priorities
• Decision making and problem-solving skills
• Skill in working with the public in a customer service environment
• Oral and written communication skills
• Excellent interpersonal skills and enthusiasm for working with a diverse population of students, faculty, and staff, and contributing to a culture of inclusion, mutual understanding, and respect

Minimum Qualifications

Must possess and demonstrate a High school diploma or equivalent AND Six (6) months of related work experience.

Minimum Qualifications: High school diploma or equivalent *and* Six (6) months of related work experience.

Preferred Qualifications

Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess and demonstrate the following:

• Associate degree or higher from a regionally accredited college or university AND One (1) year of related work experience.
• Three (3) or more years of related work experience.
• Knowledge of FERPA guidelines with the ability to explain them to others.
• Experience in the use of a Student Information System (preferably BANNER) to successfully deliver registration services and maintain student records.
• Proficient with Microsoft Office (most importantly, Excel) and other computer software/databases.
• Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy are a must.

*** May be required to work at other locations and other locations within the community. ***

EQUAL OPPORTUNITY EMPLOYER

As set forth in its student catalog, Atlanta Technical College does not discriminate on the basis of race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: [e-mail] . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: [e-mail] . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. [e-mail] .

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

About Georgia State Government

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.