Full-Time Enrollment Assistant

Georgia Department of Revenue; Georgia; On-site; USD 41,000 - 50,000; Full time

Job summary

Atlanta Technical College seeks a Full-Time Enrollment Assistant to support enrollment and student services on campus. You will help applicants navigate admissions, enter records in BANNER, and ensure accurate, confidential handling of student data.

The role requires strong communication, organizational skills, and a proactive approach to serving students, families, and staff in a fast-paced environment. Located in Atlanta, it offers a comprehensive benefits package.

Qualifications

• Must possess a High school diploma or equivalent and six months of related work experience.
• Preferred qualifications include an Associate degree or higher and one year of related work experience.
• Knowledge of FERPA and experience with a Student Information System (Banner) are advantageous.
• Proficiency in Microsoft Excel and other Office applications is expected.

Responsibilities

• Support day-to-day enrollment and student service operations of the department.
• Assist prospective and current students with admissions and enrollment processes.
• Review and enter student information into the college’s SIS (Banner) and other platforms.
• Monitor records for completeness and follow up to ensure timely enrollment.
• Provide information on admissions, registration, and enrollment deadlines.
• Maintain accurate, confidential student and enrollment records.
• Perform data entry, document processing, scanning, filing, and correspondence.
• Stay current with admissions regulations and enrollment procedures.
• Refer students to appropriate campus resources as needed.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multitasking

Problem-solving

Education

High school diploma or equivalent

Associate degree or higher

Tools

Banner

Microsoft Excel

Microsoft Office

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Full-Time Enrollment Assistant

Agency:

Atlanta Technical College

Job Requisition ID:

JR0000006382

Shift:

Any (United States of America)

Compensation Details:

$45,000.00 ANNUALLY

Job Description:

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Enrollment Assistant in the Academic and Student Affairs Division, Enrollment Services department. This position is located on Atlanta Technical College’s Main campus, just South of Downtown Atlanta.

Under general supervision of the Dean of Enrollment Services, the Full-Time Enrollment Assistant is responsible for providing administrative and student support throughout the enrollment process and contributes to a welcoming, efficient experience for prospective and current students. The ideal candidate is organized, detail-oriented, responsive, and committed to providing excellent service to students, families, faculty and staff. The ideal candidate would be a self-starter and quick learner with a continual desire and capability to learn and work in a high-energy and fast growing workplace.

Duties and responsibilities will include, but may not be limited to, the following:

• Support the day-to-day enrollment and student service operations of the department.
• Assist prospective and current students with the admissions and enrollment process, including applications, required documents, forms, registration, deadlines, and general enrollment questions.
• Review and enter student information into the college’s student information system (BANNER) and other platforms, ensuring records are accurate and complete.
• Review student records for missing or incomplete information and follow up with students as needed to support timely enrollment.
• Provide accurate and timely information regarding admissions, registration, academic records, enrollment requirements, and related student services.
• Provide general information regarding college programs, admissions requirements, registration procedures, and enrollment deadlines.
• Maintain student and enrollment records with accuracy, confidentiality, and attention to detail.
• Perform data entry, document processing, scanning, filing, correspondence, and other administrative functions using BANNER and other college systems.
• Maintain current knowledge of college admissions regulations, policies, procedures, and enrollment processes.
• Identify student needs and refer students to appropriate campus departments and resources when additional assistance is needed.
• Assist with special projects, enrollment activities; and
• Perform additional duties as assigned.

COMPETENCIES:

• Skill in the operation of computers and job-related software programs
• Skill and ability to perform complex and varied duties in an efficient and confidential manner
• Skill in managing multiple priorities
• Decision making and problem-solving skills
• Skill in working with the public in a customer service environment
• Oral and written communication skills
• Excellent interpersonal skills and enthusiasm for working with a diverse population of students, faculty, and staff, and contributing to a culture of inclusion, mutual understanding, and respect

MINIMUM QUALIFICATIONS:

Must possess and demonstrate a High school diploma or equivalent AND Six ( 6 ) months of related work experience.

PREFERRED QUALIFICATIONS:

Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess and demonstrate the following:

• Associate degree or higher from a regionally accredited college or university AND One ( 1 ) year of related work experience.
• Three ( 3 ) or more years of related work experience.
• Knowledge of FERPA guidelines with the ability to explain them to others.
• Experience in the use of a Student Information System (preferably BANNER) to successfully deliver registration services and maintain student records.
• Proficient with Microsoft Office (most importantly, Excel) and other computer software/databases.
• Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy are a must.

_ *** May be required to work _ _ at other locations and other locations within the community. *** _

As set forth in its student catalog, Atlanta Technical College does not discriminate on the basis of race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: [e-mail]. To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: [e-mail]. Faculty and staff with questions about equity or reasonable accommodation should contactGeorgina Dumay, Director, HumanResources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. [e-mail].

Do not sendrésumésto any of the email addressed above, they will not be opened or reviewed.

High school diploma or equivalent *and* Six (6) months of related work experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.