Full-Time Retail Shift Leader — Train & Elevate Teams

Goodwill of Central Iowa; Ankeny (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Annual merit increase eligibility

Health benefits

PTO

403B

Lifestyle Spending accounts

Job summary

Goodwill of Central Iowa is seeking a Full-Time Shift Leader in Ankeny North to coach staff, manage daily operations, and ensure top customer service. You will open/close the store, handle deposits and pricing of donated goods, and maintain a welcoming environment aligned with our values.

Starting wage is $16.00/hour with an additional $1.00/hour on weekend shifts, plus monthly bonus eligibility and annual merit increases based on performance.

Qualifications

• High school diploma or equivalent or currently attending school.
• Minimum 2 years of any combination of military service, high school or related paid employment.
• Excellent customer service and communication skills.
• Ability to pass criminal background checks.

Responsibilities

• Coach and train store employees and assist with opening/closing the store.
• Handle operational procedures including bank deposits and paperwork.
• Provide excellent customer service and cashiering.
• Process and price donated goods and maintain store cleanliness.
• Monitor and support achievement of sales and production goals.
• Assist in daily communication and training progress.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Microsoft Office (Word/Excel/Outlook)

Forklift operation (location dependent)

Job description

Goodwill of Central Iowa is seeking a Full-Time Shift Leader in Ankeny North to coach staff, manage daily operations, and ensure top customer service. You will open/close the store, handle deposits and pricing of donated goods, and maintain a welcoming environment aligned with our values.

Starting wage is $16.00/hour with an additional $1.00/hour on weekend shifts, plus monthly bonus eligibility and annual merit increases based on performance.