Full-Time Retail Operations Leader - Customer Experience

CVS Health; Pasadena (MD); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Job summary

CVS Health is seeking an Operations Manager to drive store execution, performance and customer service excellence. You will lead a store team, manage staffing, training and development, and collaborate with the Store Manager to uphold operational standards.

The role emphasizes strong leadership, analytical thinking, and the ability to respond to store needs with flexibility. This full-time position offers competitive pay and comprehensive benefits.

Qualifications

• Requires strong deductive reasoning and analytical skills.
• Demonstrates clear, effective communication and leadership abilities.
• Proficient with computer systems and store software to manage sales, inventory and staff.

Responsibilities

• Oversee store management, supervision and policy implementation.
• Manage sales and inventory to optimize performance.
• Coordinate employee staffing, training and development.
• Handle financial management and budgeting responsibilities.
• Provide customer service leadership and resolve issues promptly.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Flexibility schedule

Education

High School Diploma or Equivalent

Tools

Retail software

Job description

CVS Health is seeking an Operations Manager to drive store execution, performance and customer service excellence. You will lead a store team, manage staffing, training and development, and collaborate with the Store Manager to uphold operational standards.

The role emphasizes strong leadership, analytical thinking, and the ability to respond to store needs with flexibility. This full-time position offers competitive pay and comprehensive benefits.