Full-Time Retail Customer Experience Specialist

Sherwin-Williams; Richland (WA); On-site; USD 22,000 - 30,000; Full time

Job summary

Sherwin-Williams in Richland, WA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions.

This is a full-time position serving stores within a 10 mile radius of Store #708461 at 2100 Keene Rd, Richland WA. The pay is $19.25 per hour and the role emphasizes exceptional service and achieving store sales goals.

Qualifications

• Strong customer service and communication skills.
• Ability to identify customer needs and recommend solutions.
• Capable of resolving issues to ensure customer satisfaction.

Responsibilities

• Assist wholesale and retail customers to determine needs and answer product questions.
• Recommend solutions and upsell where appropriate to meet store goals.
• Promptly resolve customer concerns while maintaining product quality standards.
• Support a full-time store team across the Richland, WA area within 10 miles of Store #708461.

Skills

Customer service

Sales

Communication

Problem solving

Job description

Sherwin-Williams in Richland, WA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions.

This is a full-time position serving stores within a 10 mile radius of Store #708461 at 2100 Keene Rd, Richland WA. The pay is $19.25 per hour and the role emphasizes exceptional service and achieving store sales goals.