Paint Sales & Service Specialist

The Sherwin-Williams Company; Richland (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers, determine needs, answer questions about products, and suggest the right solutions. This full-time role is based in stores within a 10-mile radius of Richland, WA, and requires lifting up to 70 lbs and a valid driver’s license.

Responsibilities include delivering high levels of customer satisfaction, processing sales transactions, meeting sales goals, stocking shelves, and

Qualifications

• Must be eighteen (18) years of age or older.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willingness to work evenings and weekends as required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers, determine needs, answer questions about products, and suggest the right solutions. This full-time role is based in stores within a 10-mile radius of Richland, WA, and requires lifting up to 70 lbs and a valid driver’s license.

Responsibilities include delivering high levels of customer satisfaction, processing sales transactions, meeting sales goals, stocking shelves, and