Full-Time Referral & Care Coordination Specialist

AdventHealth; Celebration (FL); On-site; USD 22,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Celebration, FL is seeking an organized administrative assistant to support patient communications and scheduling. You will take messages, answer non-clinical questions, route calls, and coordinate referrals and records with physicians and insurers.

The role requires strong computer skills, fast typing, and excellent English communication. Experience with medical terminology and CPT/ICD codes is a plus.

Qualifications

• High school diploma or equivalent required.
• Experience with computers required.
• Typing speed of 50 words per minute accurately.
• Knowledge of insurance terminology, CPT codes, HCPCS, ICD-10 codes preferred.

Responsibilities

• Takes accurate and legible messages, including time, date, and initials.
• Answers non-clinical questions for patients and family members and routes all other calls correctly.
• Completes referrals and coordinates with insurance and physicians.

Skills

Typing 50 wpm

Customer service

Insurance terminology

Medical terminology

Education

High School Grad or Equiv

Tools

Microsoft Office Suite

Job description

AdventHealth in Celebration, FL is seeking an organized administrative assistant to support patient communications and scheduling. You will take messages, answer non-clinical questions, route calls, and coordinate referrals and records with physicians and insurers.

The role requires strong computer skills, fast typing, and excellent English communication. Experience with medical terminology and CPT/ICD codes is a plus.