Full-Time Public Assistance Caseworker — Community Impact

Knoxchamber; Mount Vernon, Northern (OH, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Generous leave time

Public Student Loan Forgiveness

Job summary

The Knox County Job & Family Services Public Assistance Division is seeking candidates for an Eligibility Referral Specialist 2 (Public Assistance Caseworker). This is a full-time opportunity with normal working hours from 8 a.m. to 4:30 p.m., Monday through Friday.

Starting pay is $19.58 per hour and Knox County offers robust benefits including generous leave time and Public Student Loan Forgiveness. Be part of a team that changes lives every day and helps provide critical services to our

Qualifications

• One year of experience as an Eligibility Referral Specialist 1 or Unit Support Worker 2, or completion of two courses or one year of experience in behavioral science, social science or customer services techniques; one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding or word processing; plus a high school diploma or equivalent; or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.
• Must possess a valid Ohio Driver’s License and an acceptable driving record.
• Must be able to pass background check for FTI.

Responsibilities

• Conduct interviews (phone or in-person) to assess eligibility for assistance programs.
• Manage and maintain cases with accuracy and efficiency.
• Gather necessary documentation, verify financial information, and explain program benefits.
• Work closely with community resources and agencies to meet client needs.
• Advocate for individuals and families by ensuring they receive the right assistance.
• Prepare reports, process applications, and handle case updates.
• A full position description is available upon request.

Job description

The Knox County Job & Family Services Public Assistance Division is seeking candidates for an Eligibility Referral Specialist 2 (Public Assistance Caseworker). This is a full-time opportunity with normal working hours from 8 a.m. to 4:30 p.m., Monday through Friday.

Starting pay is $19.58 per hour and Knox County offers robust benefits including generous leave time and Public Student Loan Forgiveness. Be part of a team that changes lives every day and helps provide critical services to our